Facilities and services update

The safety of our communities, customers and staff is our top priority as we work to help stop the spread of COVID-19.

A taskforce has been established at Town Hall to implement the advice and actions from the Victorian Government and the National Cabinet for COVID-19 across our operations.

We’ve acted promptly on government advice to close certain facilities and services, and will continue to deliver essential services, while following the latest health and safety guidelines.

Lord Mayor Sally Capp said many of Council’s services perform an essential public health function so it is important they continue.

‘Melbourne must remain a caring city that lends a helping hand during tough times. We know that this is a stressful time – so ensuring we continue to deliver for the community and look after those most at risk has never been more important,’ the Lord Mayor said.

‘Our organisation has done a significant amount of planning to ensure crucial services to the community are not severely impacted by this pandemic.

‘We will do everything possible to continue to deliver essential services such as waste and recycling, services to older people, children’s services, homelessness services and animal management.’

A number of Council’s non-essential services have been closed temporarily to help reduce the spread of the virus in the community.

‘Our libraries, recreation and cultural centres are important community meeting places so this is not a decision we take lightly,’ the Lord Mayor said.

Find out which essential services are still running and which services are on hold at on our special COVID-19 webpage.